This review is purely on the customer service I received as I have not yet used the products.

I ordered the full Afro curly kids kit (full wash day). I carefully selected what I wanted to try from the range, this was meant as a gift for my 7 yr old granddaughter. When the package arrived one of the 5 items clearly stood out from the rest. 4 items in child like package/logo. It was 1 item was from the adult range, also there were no instructions included in the delivery, which I had seen on many social media platforms. I messaged the company to highlight my concerns and I was pleased to receive a personal voicemail response. However the response was (1) the adult item was the same mild formula as the children’s - I checked the ingredients on both items and they don’t match so I’m not fully convinced it is actually suitable for my 7yr grandchild’s hair. (2) she offered a mini hair consultation and promised to send a calendar entry so that I could book in - I agreed to it via message but it never happened, I haven’t heard since (3) she apologised that the instructions phamplets on the individual products had not included in the package - but never offered to mail it to me instead sent a YouTube link and made a half hearted attempt at send a picture which didn’t even list all 5 items. I don’t like writing bad reviews and would reiterate this is not based on the products. My first impression customer experience was poor.

my daughters hair loving the products especially the crème we will be filming a reel soon as we believe in sharing products and results especially for brands with such amazing customer care x thank you
if definition and moisture is what your looking for get yourself this set x

I have only used the range once on my daughter's hair and I am really impressed with the outcome. Hair remained moisturised and soft after wash like I have never seen it before.
I am looking forward to growth and improved hair texture in the coming months by using these products. Thank you

Hi I think your products are great, but they didn't work on my daughters hair, the cowash didn't soak in to her hair, I put more but it didn't stay on

These products have changed wash day for good! We're saving time and tears and seeing juicier, shinier hair from the first couple of washes. The hair milk and rain juice detangler are fabulous on their own for mid-week moisturising and the CoWash is helping me to change my mind about hair needing to be shampooed to be clean!